This Privacy Policy explains how RK Growth Force (“RK Growth Force”, “we”, “us” or “our”) collects, uses, shares and protects personal data when you visit rkgrowthforce.site (the “Website”), contact us, or use our services. We process personal data in accordance with applicable Indian law, including the Information Technology Act, 2000 and its rules, and the Digital Personal Data Protection Act, 2023 (“DPDP Act”) as and when its provisions come into force.
1. Information we collect
Information you provide. When you fill in a form, call us, message us on WhatsApp or email us, we may collect your name, email address, phone number, company name, website, budget range, the services you are interested in and any details you choose to share in your message.
Client account information. When you become a client, we may receive access to your advertising accounts, analytics properties, website administration, CRM or e-commerce platforms. We access these only to deliver the agreed services.
Information collected automatically. When you browse the Website, we and our service providers may collect technical data such as IP address, browser type, device information, pages visited, referring URLs, and the date and time of your visit, through cookies and similar technologies.
2. How we use your information
- To respond to enquiries and provide audits, proposals and quotes you request;
- To deliver, manage and improve our services and communicate with you about them;
- To send service updates, invoices and administrative messages;
- To send marketing communications where you have consented or where permitted by law (you can opt out at any time);
- To analyse Website usage and measure the performance of our own advertising;
- To protect our Website and services against fraud, spam and abuse; and
- To comply with legal, tax and regulatory obligations.
3. Legal basis and consent
We process your personal data on the basis of your consent (for example, when you submit a form), for the legitimate purposes permitted under applicable law, or to perform a contract with you. Where we rely on consent, you may withdraw it at any time by contacting us; withdrawal does not affect processing carried out before it.
4. Cookies and tracking technologies
We use cookies and similar technologies, including tools such as Google Analytics, Google Ads and the Meta Pixel, to understand how visitors use the Website and to measure and improve our advertising. You can control or delete cookies through your browser settings. Disabling cookies may affect some features of the Website.
5. How we share information
We do not sell your personal data. We may share it only with:
- Service providers who help us operate our business — such as hosting, email, analytics, CRM, communication and payment providers — under appropriate confidentiality obligations;
- Advertising and technology platforms (such as Google and Meta) where necessary to deliver services you have engaged us for, subject to their own policies;
- Professional advisers such as lawyers and accountants; and
- Authorities where required by law, court order or to protect our legal rights.
6. Data retention
We keep personal data only as long as needed for the purposes described in this policy, including to meet legal, accounting and reporting requirements. Enquiry data that does not result in an engagement is typically deleted or anonymised within 24 months.
7. Data security
We use reasonable technical and organisational safeguards — including encrypted connections (HTTPS), access controls and restricted permissions — to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your rights
Subject to applicable law, you may have the right to access the personal data we hold about you, request correction or completion of inaccurate data, request erasure of data that is no longer needed, withdraw consent, nominate another person to exercise your rights in the event of death or incapacity, and raise a grievance with us. To exercise these rights, contact us using the details below. We will respond within the time required by law.
9. Third-party links
The Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.
10. Children’s privacy
Our Website and services are intended for businesses and are not directed at children under 18. We do not knowingly collect personal data from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last revised. Continued use of the Website after changes means you accept the updated policy.
12. Contact and grievance officer
For questions, requests or grievances about this Privacy Policy or your personal data, please contact us through our contact page or call +91 62034 77728. We aim to acknowledge grievances within 48 hours and resolve them within the timelines required under applicable law.